About Us

The core focus of our business is you. Our customer.

Since 2005, BTS has provided award-winning printing and customer service solutions to Geelong and the Surf Coast.

From small business owners to government organisations, we are committed to working closely with you to tailor the latest printing technology to suit your needs, and provide on-going support for your business.

As authorised dealers for Canon, HP and Lexmark, we have the world’s best technologies at our fingertips, ready to help you implement in your business.

How we work

Do you know how much current printing and document management is costing your business? Most businesses are not aware that a hardware and workflow assessment could save them up to 30% on printing costs. We will visit your office to assess your current document and printing output, and recommend an economical and environmentally sustainable solution.

We are proactive in our approach to service and device management. We believe that we can eliminate many of the printing frustrations in your business by addressing potential issues before they even arise. To do this, we use BTS Remote Management to monitor consumable levels, meter reads and technical issues so you don’t need to worry about the day-to-day running of your print and photocopier fleet.

We strive to exceed your expectations and we pride ourselves on our proactive customer service. In short, we’re happy when you’re happy.

Award-winning service 

Our team of technicians hold Pros Elite 100 Certification. This certification recognises dealers who are committed to their customers and marketplace – those who have worked hard to become the premier office imaging dealer in their local area. Through this certification, we are extremely proud to be recognised as one of the Top 100 servicing dealers internationally.

In 2009, we were awarded the Micro to Small Business Award at the Geelong Business Excellence Awards.

In 2012, we were awarded both the Canon Business Partner of the Year for Victoria/Tasmania and the Australian Canon Business Partner of the Year. These awards are given to the Business Partner who performs best in Sales, Implementation, Innovation and Customer Satisfaction.

In 2014, we were again awarded the Canon Business Partner of the Year for Victoria/Tasmania.

Our team

We are a team of professionals who work together to share our knowledge, which we then share with you. We love being at the forefront of technology and will happily bring these tried and tested innovations to you.

Call us on (03) 5229 6666 to arrange an on-site meeting. We will come to you.